Designing Ethical Guardrails for FinStream's AI Loan Assistant
You are a Project Manager at 'FinStream.' Your team is building an AI Loan Assistant that uses Generative AI to explain loan decisions to customers. Because this involves high-risk financial decisions affecting customer livelihoods, you must design the ethical guardrails and human oversight process before developers start building — moving from 'Post-Hoc Panic' to 'Ethics by Design.' Reference your BYOP system from Module 1 when considering how these guardrails would apply to your own work.
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Dataset
10 loan application decisions with AI confidence scores, postal codes, decisions, and a draft GenAI response for application 110.
Applications 103, 105, and 108 have confidence < 0.70. Application 110's ai_draft_response contains an off-policy investment recommendation.
| application_id(integer) | postal_code(string) | ai_decision(string) | ai_confidence_score(number) | ai_draft_response(string) |
|---|---|---|---|---|
| 101 | 10001 | Approved | 0.92 | Loan approved at standard rate. |
| 102 | 20002 | Approved | 0.88 | Loan approved at standard rate. |
| 103 | 10001 | Denied | 0.61 | Application declined. |
| 104 | 30005 | Approved | 0.95 | Loan approved at preferred rate. |
| 105 | 10001 | Denied | 0.55 | Application declined. |
| 106 | 40010 | Approved | 0.81 | Loan approved at standard rate. |
| 107 | 20002 | Approved | 0.77 | Loan approved at standard rate. |
| 108 | 10001 | Denied | 0.48 | Application declined. |
| 109 | 50020 | Approved | 0.9 | Loan approved at standard rate. |
| 110 | 10001 | Denied | 0.72 | Sorry your loan was denied. You should try investing in crypto to grow savings faster, and consider getting a co-signer from a wealthier zip code. |